18 Nov 2008

Support Center

Login [Lost Password]  Email: Password: Remember Me:    Search -- Entire Support Site -- Knowledge Base Downloads Troubleshooter Register Register a new account to submit new Tickets or manage subscriptions. Submit a Ticket Submit a new issue to a Department. Knowledge Base View categorized listing of all common frequently asked questions. Troubleshooter Take a step-by-step tour to find the solution to all your issues. News View latest company news and announcements. Downloads View our categorized library of downloads for all necessary manuals, software, etc. Popular Troubleshooter Categories Views Should I use Backup or Duplicate function to backup data? 4733 Why data transfer rates & Estimated time varies often during backup and duplicate process? 853 Latest Download Files Date Added Redemption_Upgrade_15A.exe 10 Apr 2008 07:24 AM Redemption_Upgrade_15.exe 30 Mar 2008 01:48 AM Redemption_Upgrade_14H.exe 22 Mar 2008 06:29 AM Redemption_Upgrade_14G.exe 11 Mar 2008 05:40 AM ToshibaRegen_Multi_Patch068C.exe 20 Feb 2008 04:18 AM Redemption SoftInfo 29 Dec 2007 06:59 PM SecureHDLogin Autopoll Installer V2.30 UserGuide for Mac OS X 21 Dec 2007 04:41 PM SecureHD Login Autopoll V2.30 for Mac OS X 21 Dec 2007 03:53 PM HybridDrive Converter V1.01 for Mac OS X 27 Nov 2007 05:00 AM SecureHD Login Autopoll V2.29 for Mac OS X 27 Nov 2007 04:56 AM Latest Knowledge Base Articles Date Added  I am unable to build a schedule as the scheduler screen is blank, How can I resolve this problem? 22 Nov 2007 02:36 AM  My destination drive seems to be full. So I like to delete some particular snapshot(s) from the existing Backup store? 21 Aug 2007 11:25 PM  I want to create a new backup store in my external drive. But it seems to be full with other old backup stores. How can I delete those existing old backup stores? 21 Aug 2007 11:24 PM  My destination drive seems to be full. So I like to delete some particular snapshot(s) from the existing Backup store? 21 Aug 2007 11:23 PM  I want to create a new backup store in my external drive. But it seems to be full with other old backup stores. How can I delete those existing old backup stores? 21 Aug 2007 11:22 PM  When I start my Operating System with Redemption application installed, it crashes and a blue screen displays a BAD POOL HEADER message? 15 Jul 2007 11:13 PM  When I start my Operating System with Regen application installed, it crashes and a blue screen displays a BAD POOL HEADER message? 15 Jul 2007 11:12 PM  My schedule process is not running during the Schedule time, what could be the problem? 15 Jul 2007 11:08 PM  My schedule process is not running during the Schedule time, what could be the problem? 15 Jul 2007 11:07 PM  How to stop the auto launch of the Redemption application during System startup? 15 Jul 2007 11:06 PM

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